In 2015, while thousands enjoyed Paul McCartney at Lollapalooza in Chicago’s Grant Park, Nick Jarnell was racing against time to service a broken compactor during the festival’s busiest night. That dedication embodies what “Service Never Sleeps” truly means at IEG — the only nationwide provider of compactor and baler repair services.

Nick’s journey in waste equipment service began early, working alongside his father at WOR, Inc. Today, as part of Impact Environmental Group (IEG), Nick leads a team of expert technicians committed to installing, repairing, and maintaining waste compactors and balers across North America. With a growing demand for waste management equipment, IEG Service operates in 26 states with certified technicians, refurbishment centers, and comprehensive maintenance programs.

Our emergency response team is available 24/7, ready to handle breakdowns in extreme weather — like during the 2014 Polar Vortex. We’re dedicated to providing fast, reliable, and high-quality service for waste haulers, equipment manufacturers, rental companies, and end-users.

At IEG, we leverage Salesforce Field Service Management to streamline dispatch and communication, ensuring your equipment gets the service it needs — anytime, anywhere. Our leadership team’s 125+ years of combined experience guarantees trusted, expert support.

Join the many industry leaders who trust IEG Service as their #1 partner in waste equipment service and repair. For more about our compactor and baler services, visit IEGNA.com.